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Support Center

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Support Center

Here you’ll gain easy access to information regarding your favorite Hayward products including, quick reference guides, troubleshooting steps, and product support videos. You have come to the right place.

Here you’ll gain easy access to information regarding your favorite Hayward products including, quick reference guides, troubleshooting steps, and product support videos. You have come to the right place.

Product brochures, manuals, downloads & more

Search or browse our product catalog for all product information, images, videos, documents, and downloads.

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FAQs

Explore our deep knowledge base of frequently asked questions.

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Get help quickly to help solve issues with your account, ordering, shipping, and more.

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Quick reference & troubleshooting guides

OmniLogic Network Setup

Download(opens in a new tab)

OmniLogic Basic Navigation Help

Download(opens in a new tab)

OmniLogic Pre-Install Checklist Homeowner

 Download(opens in a new tab)

OmniLogic Technical FAQs

 Download(opens in a new tab)

Aqua Connect Quick Start Guide

 Download(opens in a new tab)

OmniLogic Builder Checklist

 Download(opens in a new tab)

OmniLogic Quick Start Guide Voice Control with Alexa

 Download

AquaConnect Consumer Troubleshooting Guide

 Download(opens in a new tab)

OmniLogic Consumer Troubleshooting Guide

 Download(opens in a new tab)

ProLogic Troubleshooting Guide

 Download(opens in a new tab)

AquaRite (English and Spanish)

Download(opens in a new tab)

AquaRite (English and French)

Download(opens in a new tab)

Salt & Swim 3C Installation Quick Start Guide

Download(opens in a new tab)

Salt & Swim 3C Chemistry Quick Start Guide

Download(opens in a new tab)

Salt & Swim SAS-Cell Installation Guide

Download(opens in a new tab)

AquaRite Consumer Troubleshooting Guide

Download(opens in a new tab)

TriStar® VS Overview

Download(opens in a new tab)

Super Pump® VS Overview

Download(opens in a new tab)

SuperPump® VS 115V Overview

Download(opens in a new tab)

MaxFlo VS™ 115V Overview

Download(opens in a new tab)

MaxFlo VS™ Overview

Download(opens in a new tab)

VS Omni™ Installation Quick Start Guide

Download(opens in a new tab)

VS Omni™ Quick Start Guide Voice Control with Alexa

Download(opens in a new tab)

VS Omni™ Consumer Troubleshooting Guide

Download(opens in a new tab)

Universal H-Series Overview

Download(opens in a new tab)

Universal H-Series Consumer Troubleshooting Guide

Download(opens in a new tab)

HP50HA Consumer Troubleshooting Guide

Download(opens in a new tab)

AquaVac® 500 Quickstart Guide

Download(opens in a new tab)

Suction Pool Cleaner Quick Start Guide

Download(opens in a new tab)

Universal ColorLogic Pool & Spa Lights Overview

Download(opens in a new tab)

Universal ColorLogic and CrystaLogic 12V Quick Start

Download(opens in a new tab)

Universal ColorLogic and CrystaLogic 120V Quick Start

Download(opens in a new tab)

ColorLogic 4.0 - ALL MODELS Programming Guide

Download(opens in a new tab)

Universal ColorLogic Consumer Troubleshooting Guide

Download(opens in a new tab)

Schedule an Installation

Download(opens in a new tab)

Replacing Inventory

Download(opens in a new tab)

Accept or Decline Leads

Download(opens in a new tab)

Add Equipment to Pad Inventory

Download(opens in a new tab)

Instructional videos

OmniLogic

Prologic - 4, 8, 16 relays, aquaplus

AquaRite

HydroRite™ UVO₃

AquaRite Pro

Salt & Swim 3C

TurboCells

VS Omni™

EcoStar® & EcoStar® SVRS

TriStar

MaxFlo VS™

Super Pump® VS

TriStar® VS

Universal H-Series

TigerShark, SharkVAC and SharkVAC XL™

Navigator Pro

Pool Vac XL & Pool Vac Classic

AquaVac 500

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