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Universal H-Series Natural Gas 400,000 BTU Low NOx

Hayward

SKU: H400FDN

Hayward Universal H-Series gas heaters are the"universal" energy efficient remedy for any new or existing pool or spa.

Replacement SKU: HS400FDN

Features

Hayward Universal H-Series gas heaters are the"universal" energy efficient remedy for any new or existing pool or spa. An industry-leading hydraulic design reduces circulation pump run time to provide energy savings of up to 18% when compared to less efficient competitors. The energy efficiency of the Universal H-Series gas heater combines with environmentally friendly low NOx emissions, a standard cupro nickel heat\ exchanger, and ultimate installation flexibility to responsibly heat a pool or spa today and for years to come.

Features and Benefits

  • Standard cupro nickel heat exchanger
  • Excellent salt water and chemical corrosion resistance
  • Exclusive"Totally Managed" cupro nickel heat exchanger water flow
  • Same water velocity through all tubes for faster heating
  • Patented header by-pass design
  • Reduction in pump run-time results in significant cost savings
  • 2" x 2 1/2" CPVC union plumbing connections
  • Forced draft system constantly moves air through the combustion chamber at a precise flow rate, eliminating the need for a high-wind stack
  • Low NOx emissions - meets clean air quality standards

NOTE: Hayward Universal H-Series heaters meet or exceed the South Coast Air Quality Management District (SCAQMD Rule 1146.2) Low NOx emissions standards in all Low NOx areas that apply the SCAQMD standard.

  • EXPERT LINE products can only be purchased through you local pool professional or in-store.
  • 3+ Year Parts and Labor Warranties*

*When sold by a Hayward Rewards® partner. Exclusions, other terms and conditions may apply.

  • EXPERT LINE products can only be purchased through your local pool professional or in-store. Exclusions, other terms and conditions may apply.
Active Defrost No
Application New Construction, Renovation, Aftermarket
Boost Mode No
Brand Hayward
Channel Expert Line
Circuit Amps 5.5
Compressor Speed N/A
Cooling Capability No
Fuel Type Natural Gas (NA)
GTIN 610377027250
Heating Capacity (BTU/hr) 400,000
Hertz - Heaters 60 Hz
Kilowatts 117 kW
Low Ambient Operation Yes
Master Carton Qty 1
Maximum Breaker Size (Amps) 15
Pallet Qty 1
Phase - Heaters 1
Pool Type In Ground
Refrigerant Yes
Series Heaters Universal H-Series Low NOx
Shipping Dimensions 93 Centimeter x 71 Centimeter x 61 Centimeter
Shipping Weight 89 kg
Silent Mode No
Sub Brand N/A
Voltage - Heaters 120/240V

Line Drawings

Questions & Answers

15 answered question(s)

06/24/26

Q: Hi Where can I get a replacement of the green & grey wires inside heater?

A:
Hi, we do not sell directly. You can find a local Hayward Authorized Dealer by clicking on the Dealer Locator tab on our home page of our website, Hayward.com Link to dealer locator: https://hayward.com/dealerlocator

By Hayward Support

06/24/26

Q: Heater is on LO. Will not fire. Everything is clean. Pressure switch is working.

A:
Hi, due to safety concerns we do not troubleshoot gas heaters with consumers. You can find a Hayward Authorized Service Center (HASC) in your area on our website Hayward.com by clicking on the Support Tab, then click Warranty, then in "purpose of...

By Hayward Support

06/24/26

Q: Have pool on timer, when stops heater shows LO which I know is normal but is ok to be on that shutdown overnite or should I put that on timer also? I have not received confirmation of warranty info received. Unit is W3H400FDN serial #21132402550675001.

A:
Hi, that is fine for the heater to show LO for an extended period of time. It means the heater will not try to start until the pump turns back on.

By Hayward Support

06/24/26

Q: I have A 400k H series Hayward heater. Love it. Trying to connect a remote two wire to the supplied remote kit. Pool and com to the remote terminals pool and com and I do Not get any communication between the heater and remote. Is there another way to connect the remote? How do I test The supplies remote Hayward kit

A:
Hi, for help with this contact a local Hayward Authorized Service Center. You can find a list of them by clicking on the Dealer Locator tab on the home page of our website Hayward.com

By Hayward Support

06/24/26

Q: I am trying to change the temperature lock and am having problems. First, the light on the top left with the triangle and exclamation mark in it seems to always be on so I am not sure what that means. When I follow the instructions, the system ends up showing a code which I cannot find but does not follow the sequence in the instructions. Is there a line that I can call or talk to someone to help me walk through this? Thank you, Jim

A:
Hi, give our Tech Support Group a call for help with this issue 908-355-7995

By Hayward Support

06/24/26

Q: I have a AO code on my Hayward pool heater

A:
Hi, for help with this contact a local Hayward Authorized Service Center. You can find a list of them by clicking on the Dealer Locator tab on the home page of our website Hayward.com

By Hayward Support

06/24/26

Q: What color are these heater to match touch up paint

A:
They are Hayward taupe. A can of touch up paint is available from our dealers. HAXPNT1930 You can find a list of dealers in your area by clicking on the Dealer Locator tab on the home page of our website Hayward.com

By Hayward Support

06/24/26

Q: With a nat gas set up, do we need to use a pressure regulator with the 400,000 btu heater?

A:
That would depend on the gas pressure coming to the heater. This is a question that would need to be answered by your licensed gas installer.

By Hayward Support

06/24/26

Q: Will this heater work with 1-1/2 plumbing? My pool pump is a Pentair superflo vs 342000 .

A:
Hi, it will, but you will need reducer bushings for the union connectors.

By Hayward Support

06/24/26

Q: where is the model and serial numbers located on the hayward heat pump? All I see is a barcode

A:
Hi, the model and serial number can be found in two places on the heater. 1. a white tag on the end of the heater should have the info. 2. if you remove the front door of the heater the data plate on the bottom of the heater will have the model and ...

By Hayward Support

06/24/26

Q: is there there cover available for heater when not in use

A:
Hi, we do not sell covers for our heaters.

By Hayward Support

06/24/26

Q: How do prime pump?

A:
Hi, most pumps are self priming, meaning that if the basket on the pump is full of water when you turn the pump on it will create enough suction to draw water into it. If it does not do that you may need to contact a local Hayward Authorized Service ...

By Hayward Support

06/24/26

Q: Can you set the heater for the pool above 90 degrees? If so, how.

A:
You can follow these instructions to set the pool max temp to as high as 104F TEMPERATURE MAXIMUM SET POINT: The digital thermostat in this pool heater allows the user to lock the maximum temperature setting allowed. This feature is useful for preventing...

By Hayward Support

06/24/26

Q: I bought a heater W3H400FDN on Amazon on April 3 and the dealer backyard pool superstore sent the wrong equipment and the communication is very poor, the last thing they said was that they would issue a refund, they increased the product the day after my purchase by $500 more, why do I have to receive a refund and buy another $500 more if it was their mistake to send the wrong equipment?

A:
Hi, we are sorry you are having this issue. Unfortunately, we as the manufacturer would not be able to help with this issue. We would suggest reaching out to Amazon to see if they can help get you a satisfactory solution.

By Hayward Support

06/24/26

Q: Is this heater/can this heater be wifi enabled to be able controlled via a cell phone app?

A:
Hi, if connected to a Hayward Omni control system the heater can be controlled via the Omni app.

By Hayward Support