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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

The warranty registration system won't accept my serial number.

  • Hayward's serial numbers for most products, with the exception of controls and chlorinators, are 17 digits long and begin with the numbers '21'.  Often these numbers appear on product labels with spaces or parentheses.  However, they should always be entered into the warranty registration form without any spaces or punctuation.