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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Cleaner will not go to Top Mode when selected.

  • Use pressure-testing fitting to check the pressure. It should be approximately 27psi. 
  • Selector switch on gearbox may not be connected to external slide switch. Open cleaner and reconnect.  Contact your Hayward Authorized Phantom dealer for repair. 
  • Check the o-ring at the skim jet connection of the manifold to ensure it is not damaged or missing. Contact your Hayward Authorized Phantom dealer for repair. 
  • The top/bottom piston in the manifold may be stuck or damaged.  Contact your Hayward Authorized Phantom dealer for repair. 
  • The Selector collar inside of gearbox may be damaged or broken. Contact your Hayward Authorized Phantom dealer for repair.