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FAQ

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Elevate your pool and landscape experience: expert advice and solutions for seamless enjoyment.

Cleaner sticks at the steps or love seat.

  • The hose might be too short. First, check to see that the hose extends two full sections past the furthest point in the pool.
  • Check to see that the return line(s) are not affecting the cleaner's movement (pointed down preferred).
  • Use the “vacuum gauge”, or “flow gauge” to measure the vacuum in the cleaner hose. Refer to #1 above for the correct settings.
  • Check the “shoes”, “wings” and “flaps” for wear.
  • Check the rear “flap adjuster”, and move it to the #1 position.
  • Turning in one direction may not allow the cleaner to turn off of the step.  See question #2.
  • One of the major reasons for the cleaner sticking on the steps is that it is running too fast. Use the “vacuum gauge adaptor” or “flow gauge” supplied with the cleaner to measure the vacuum in the cleaner hose. You should have 1" vacuum per section of hose. If you happen to have the new “flow gauge” adjust the flow so the reading is at least ½ way between maximum and minimum.  Follow the directions in the Hayward owners guide or video.